Terms of Use

1. Who can use KinCue

You must be at least 13 years old to have a KinCue account. If you're between 13 and the age of majority where you live, you may only use KinCue with a parent or guardian's permission, and they accept these terms with you. Children under 13 do not get accounts; they may appear as roster entries in a household managed by an adult.

2. Your account

Keep your sign-in details to yourself and tell us at support@kincue.app if you think someone else has access. You're responsible for what happens under your account.

3. Households and the content you add

You keep ownership of everything you put into KinCue — your household, your kids' profiles, your schedule, your notes. You give us the permission we need to store it, display it to the people you've shared it with, and process it to run the features described in our privacy policy. Nothing more.

When you add another person's information — a child, a co-parent, a grandparent, an instructor — you confirm you're entitled to do that and, where the person is a child, that you're their parent or guardian or acting with that parent's permission.

Adults in a household can see and change the household's information. Choose who you add accordingly.

4. Invites and other families

Invite links are unlisted but not secret: anyone who has one can see the event details it contains. Send them only to people you intend to include. You're responsible for what you put in an invitation you send.

5. Instructor and provider access

When you share an enrollment with an instructor, you're authorising them to view that enrollment and record attendance for it. You can revoke that access at any time. Instructors act on their own behalf, not ours — anything they record in KinCue is their entry, and where their record conflicts with your household's, KinCue flags the conflict rather than deciding who's right.

6. Money

KinCue records balances; KinCue does not process payments. Amounts shown in KinCue are a record you and the other party maintain. They are not an invoice from us, we don't collect or hold funds, and we're not a party to any agreement between you and a provider. Any dispute about money is between you and them.

7. Acceptable use

Don't use KinCue to break the law, harass anyone, upload malware, scrape or reverse engineer the service, attempt to reach data that isn't yours, guess invite codes, or resell access. Don't use it to collect information about children you have no relationship with.

8. Availability and changes

We work to keep KinCue running, but we don't promise it will be uninterrupted or error-free. We may add, change, or remove features. If we make a material change that reduces what you've paid for, we'll tell you first.

9. Ending things

You can stop using KinCue and delete your account at any time. We may suspend or terminate an account that breaks these terms or puts other people at risk. Sections that by their nature should survive termination — ownership, disclaimers, limits on liability, and dispute terms — do.

10. Disclaimers and limits

KinCue is provided "as is". To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. KinCue is a scheduling and record-keeping tool. It is not a substitute for confirming details with your provider, and we are not responsible for a missed practice, a late payment, or an incorrect attendance record.

To the fullest extent the law allows, our total liability arising out of or relating to KinCue is limited to the greater of the amount you paid us in the twelve months before the claim, or US$50. We are not liable for indirect, incidental, special, or consequential damages. Some jurisdictions don't allow these limits, in which case they apply to the extent permitted.

11. Governing law

These terms are governed by the laws of [Governing jurisdiction], without regard to conflict-of-laws rules, and the courts there have exclusive jurisdiction, except where the law where you live gives you the right to bring a claim locally.

12. Changes to these terms

We'll update the date at the top when these terms change and, for material changes, let you know in the app or by email before they take effect.

13. Contact

support@kincue.app — PrimeQuest Inc, [Registered address].